Cookie Policy

How We Use Cookies

Cookie Policy

How We Use Cookies

Effective Date: Apr 10, 2025

Cookie Policy

1. Introduction

This Cookie Policy explains how AskMoa AI ("we," "us," or "our") uses cookies and similar tracking technologies on our website, https://askmoa.ai (the "Website"). This policy should be read alongside our Privacy Policy, which provides more detailed information on how we process your personal data.

By continuing to browse our Website, you consent to the use of cookies and other tracking technologies in accordance with this policy, unless you have disabled them through your browser settings or our consent management tool.

2. What Are Cookies and Similar Tracking Technologies?

·        Cookies: A cookie is a small text file that a website stores on your computer or mobile device when you visit it. Cookies are widely used to make websites work more efficiently and provide information to the website owners. They can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).

·        Similar Technologies: We also use other tracking technologies that function similarly to cookies, such as:

o   Web Beacons (Pixels): Tiny graphic images (often invisible) embedded in websites or emails that are used to monitor user behavior, count visits, and understand usage and campaign effectiveness.

o   Local Storage: A technology that allows a website to store information locally within your browser, which can persist after you close the browser and between sessions.

For the purposes of this policy, we refer to all these technologies collectively as "cookies."

3. Why Do We Use Cookies?

We use cookies for several reasons, which are categorized as follows:

·        Essential (Strictly Necessary): These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not then work.

·        Performance (Analytical): These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

·        Functionality: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

·        Targeting/Advertising: These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

4. Types of Cookies We Use

The table below details the specific cookies we use on askmoa.ai.

Cookie Name

Provider

Purpose & Category

Duration

askmoa_session

askmoa.ai

Essential: Used to keep you logged in during your browsing session.

Session

XSRF-TOKEN

askmoa.ai

Essential: Security cookie to prevent Cross-Site Request Forgery attacks.

Session

cookie_consent

askmoa.ai

Essential: Remembers your cookie consent preferences.

1 Year

_ga

Google Analytics

Performance: Used to distinguish unique users.

2 Years

_ga_[ID]

Google Analytics

Performance: Used to persist session state.

2 Years

_gid

Google Analytics

Performance: Used to distinguish users.

24 Hours

intercom-id-[id]

Intercom

Functionality: Enables live chat and user messaging functionality.

9 Months

_fbp

Meta (Facebook)

Targeting: Used by Facebook to deliver a series of advertisement products.

3 Months

fr

Meta (Facebook)

Targeting: Used by Facebook to show relevant advertisements.

3 Months

lidc

LinkedIn

Targeting: Used by LinkedIn for routing and analytics.

24 Hours

UserMatchHistory

LinkedIn

Targeting: Used by LinkedIn for ad targeting and matching.

30 Days

This list is for illustrative purposes. You must conduct a cookie audit on your live website to generate an accurate and complete list.

5. How Can You Manage Your Cookie Preferences?

You have the right to choose whether to accept or reject non-essential cookies.

a) Consent Management Tool (Cookie Banner):
When you first visit our Website, you will see a cookie banner or pop-up that allows you to accept all cookies or manage your preferences by category (e.g., Performance, Functionality, Targeting). You can change your preferences at any time by clicking on the "Cookie Settings" link, which is typically found in the website footer or within the privacy policy page.

b) Browser Controls:
You can set or amend your web browser controls to accept or refuse cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that if you choose to block all cookies, the functionality and features of our Website may be impaired.

How to manage cookies in popular browsers:

·c) Third-Party Opt-Outs:
To opt-out of tracking by third-party analytics and advertising networks, you can visit the following links:

·        Google Analytics: Google Analytics Opt-out Browser Add-on

·        Meta (Facebook): Facebook Ad Preferences

·        LinkedIn: LinkedIn Cookie Table & Opt-Out

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about our use of cookies.

7. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

·        Email: hello@askmoa.ai

·        Postal Address: Moa Technologies AB, Olof Palmes gata 29, 111 22 Stockholm, Sweden


Important Next Steps for Implementation:

1.     Cookie Audit: Use a tool like CookiebotOneTrust, or a browser extension to scan your live website and generate a complete, accurate list of all cookies used. Replace the example table in Section 4 with the real data.

2.     Consent Management Platform (CMP): Implement a CMP (like the ones mentioned above) to display the cookie banner and manage user consent. This is a legal requirement under GDPR.

3.     Link Placement: Ensure the "Cookie Settings" link is easily accessible on your website, typically in the footer next to the Privacy Policy link.

4.     Legal Review: Have this policy and your overall privacy documentation reviewed by a legal professional to ensure full compliance with the specific laws applicable to your business and users.